https://www.youtube.com/watch?v=dENi7K2lX4U&fbclid=IwAR2FWC_QcL6btDcmF4qQ6CuYjFeRlot8cuPs8sgorP_aWg5YzMoe6kw6pzI I st arted doing this in my 20's. I would be with a customer and almost instintually i st a rted to mimic them, to be like them with my volume, tone of … [Read more...] about Rapport Building – Winning People Over